Before applying for the service, take time to carefully read and confirm the following contract agreement. Adobe Reader is required to view PDF files. "SpinNet Contract Agreement" (PDF version) In addition, customers applying simultaneously for SpinPhone for eADSL are asked to carefully read and confirm the KDDI "Internet Connection Service Contract Agreement" prior to applying. "Internet Connection Service Contract Agreement" (PDF version; KDDI Corp; Japanese only) SOFTBANK TELECOM will abide by the following SOFTBANK TELECOM’s “Action Guidelines for Protecting Personal Information”. "Handling of Personal Information" (PDF version) Customer Support Center Contact our "Customer Support Center" for all enquiries about SpinNet services. Please refer to "Users' Information Change" in order to register, change or cancel the services after sign up. (English customer support is available)