Change of Address and Phone Number Information
Back to Users' Information Change page.
1. Be sure to fill in all boxes ("Others / Company name" and "Fax Number" boxes are optional).
2. There are cases when our postal mail is not delivered to some customers' registered address due to incomplete or incorrect information.
If you think that you need to add more information to the registered address for mail to be delivered, give the additional information in "Others / Company name" box. For example,
a. Your Company name
b. c/o info.
3. Notice for SpinNet eADSL Customer.
We would like to inform you that moving of "SpinNet eADSL Service" will be closed on June 30, 2020 (Tue.).

Please refer to this page.
Connect Login Name
(ex. 12345678@tke.jpn)		 @
Connect Login Password
Zip code -
Prefecture
City
(e.g. "Minato-ku")
Address 1
(e.g. "1-9-1 Higashi Shinbashi")
Address 2
(Optional)
(e.g. "OX Bldg.")
Others / Company name
(Optional)
(e.g. "SpinNet CSC")
Phone number
(e.g. "03"-"6888"-"2500")		 - -
FAX number
(Optional)
(e.g. "03"-"6888"-"2501")		 - -

SpinNet Customer Support Center
Working Hours : 10:00-17:00 Except New Year holidays
Phone : 0088-210-209 (Toll Free)
*Please contact the following number
when you cannot use the toll free number.
044-388-0607 (Toll)
Fax : 0088-250-106 (Toll Free)
093-681-9231 (Toll)
E-mail : support@spinnet.jp

Telecommunications carrier Registration No : 72

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